2. Identifying purposes
4. Limiting collection
5. Limiting use, disclosure and retention
9. Individual access
10. Challenging compliance
Withdrawal of Consent. YOU MAY WITHDRAW YOUR CONSENT AT ANY TIME BY CONTACTING CYBERNB THROUGH ITS WEBSITE OR AT THE ADDRESS BELOW. Where a Customer or any of its Users withdraws such consent, CyberNB may terminate the Customer’s Agreement or such User’s access to the Customer’s Services without notice. No abatement or refund of Fees shall be made where CyberNB exercises its rights under this Section.
Accountability. The principles of privacy are derived from the Personal Information Protection and Electronic Documents Act, Canada (“PIPEDA”). The Office of the Privacy Commissioner of Canada (the “OPCC”) is responsible for administering PIPEDA and ensuring compliance. The OPCC can be contacted at https://www.priv.gc.ca.
(a) the delivery of the Subject Services and the display and delivery of customized content and advertising;
(b) researching, analyzing and auditing the Subject Services, CyberNB’s systems, website and other web interfaces, including the Portal, and the Information in order to continue to provide the Subject Services and to provide a personalized experience for Customers, Users and other users of the Subject Services;
(c) ensuring and protecting CyberNB’s property and its rights and those of CyberNB’s Customers and Users and other users of the Subject Services; and
(d) developing new Subject Services or enhancing current Subject Services.
Collection and Use of Personal Information. Generally, CyberNB will require only limited Personal Information from any individual but in some cases may need more specific Personal Information when such individual logs onto CyberNB’s systems, website and other web interfaces, including the Portal, such as Your email address, name, account credentials and account password. In some cases, You may be requested to provide more specific and sensitive Personal Information, depending on the Subject Services You seek to use, including Personal Information relating to Your employment, health and financial status and history. All such Information enables CyberNB to provide a personalized service, receive enquiries and requests for information, providing You with information about the resources and services available and receive your opinions and comments regarding CyberNB’s programs and services.
All Information is collected only in order to provide the Subject Services You seek to use and is kept only as long as is necessary to provide You with such Subject Services, to prepare analytics as outlined below and for CyberNB to comply with CyberNB’s obligations as set out below.
Collection and Use of Analytics and other Non-Personal Information.
CyberNB may also collect certain Information automatically and may make use of and engages the services of third party analytics providers (the “Analytics Providers”). Analytics Providers provide CyberNB with tracking Information by helping CyberNB collect, aggregate and prepare certain Information about how You use the Subject Services as well as how the Subject Services are performing. The Information that CyberNB and the Analytics Providers may collect, store and use includes Your name, email, address, Your activity in using the Subject Services, including the content You share through the Subject Services, Your account identifier, Your account language code, as well operating system, operating system version and similar items. This Information enables CyberNB to build audience profiles, aid strategic development and analyze use of its resources.
CyberNB may also collect log Information which is sent by Your browser and gathered by CyberNB’s or CyberNB’s Analytics Provider’s servers automatically. This is typically Your IP address, date and time of Your request to visit CyberNB’s website and other web interfaces, including the Portal, and other Information sent by Your browser. Some of the Information which is sent by Your browser may be able to be adjusted by You when You configure Your browser. If You have any concerns with this type of Information You should first review Your browser settings and any further concerns You may have can be addressed by CyberNB if it relates to what Information it collects.
Information related to any links You may click on from CyberNB’s website and other web interfaces, including the Portal, or any applications of third parties that You may download from CyberNB’s website and other web interfaces, including the Portal, may be collected and kept along with the log Information. In certain cases, this Information along with a personal profile (which You set up with CyberNB in order for it to provide Subject Services) may be combined in order to provide better service to You and provide You with personalized offers or promotions.
CyberNB may share some of the Information CyberNB collects from You with vendors and other service providers who work with CyberNB to support the internal operations of the Subject Services. These organizations may use this Information to track, improve and otherwise deliver the applicable Subject Services.
Communications with CyberNB. If You send CyberNB an email or other form of communication, CyberNB will only collect, retain and use the Information you submit in order to address the subject of Your communication. The length of retention of this Information is tied to the issue at hand and will be destroyed as soon as the subject You wanted addressed has been dealt with, subject to retention on any backup systems operated by CyberNB.
Third Parties. CyberNB is prudent in picking its partners and in allowing such partners’ sites to be linked with CyberNB’, including its website and other web interfaces, including the Portal. Notwithstanding such prudence, any Information You share with these third parties is governed by their respective privacy policies and You should review such policies before You provide such third parties with any Information.
Accuracy. CyberNB’s Information comes from its Customers, Users and other users of the Subject Services and as a result should be accurate when submitted. CyberNB does not change or otherwise amend or alter this Information so it should remain accurate.